According to Moneyweb, digital innovation is transforming banking operations, particularly for mid-corporate businesses, where trust and relationships are crucial. Deborah Fenton discusses how technology is enabling bankers to reduce administrative tasks, allowing them to focus more on providing significant value to their clients.

Co-op Bank is preparing to launch Visa Accept in Kenya, which will enable traders to convert their mobile phones into card terminals. This initiative is expected to facilitate card payments among traders, but it will not replace the existing M-Pesa mobile payment system.

A report by Worldpanel by Numerator indicates that due to inflation, Kenyan shoppers are increasingly purchasing from a broader array of brands, which poses challenges for companies in maintaining customer loyalty.

According to TechCabal, South Africa's largest banks are adopting mobile services to enhance customer engagement and expand their user base. This shift is seen as a strategy to generate new revenue streams amid a stagnating banking market, as banks aim to integrate more deeply into customers' daily digital activities.

According to Gadgets Africa, convenience is a key factor influencing changes in the delivery industry as consumer behavior evolves. With increasingly busy lifestyles, people are prioritizing convenience in their purchasing decisions, leading to shifts in how delivery services operate.

Centenary Bank has launched Gonza Pay, a secure digital wallet aimed at enhancing financial transactions in Uganda. This initiative comes as the country experiences significant growth in digital financial services, despite a continued reliance on cash among many citizens, according to TechJaja.