The article discusses the potential of artificial intelligence (AI) to drive growth for small and medium enterprises (SMEs) in South Africa. It explores the current landscape of AI adoption among these businesses and offers insights on how they can effectively navigate the hype surrounding AI to identify real opportunities for development.

Kenya's insurance industry is increasingly turning to artificial intelligence to enhance efficiency, minimize losses, and broaden coverage in a market with low uptake. This trend was highlighted at the InsurTech Forum Nairobi 2026, where industry executives and technology leaders discussed the future of transformation in the sector.

South Africa's Yoco is expanding its services beyond payment processing through a new artificial intelligence deal. This development is part of a broader discussion that includes the Central Bank of Nigeria's data localisation rule, which has raised concerns within the fintech sector, and Visa's plans to integrate AI for shopping with cards in South Africa, according to Techpoint Africa.

A report from TechCentral highlights that the gap in access to generative AI in South Africa is increasing, particularly among different age groups and educational backgrounds. It warns that without targeted efforts to address this issue, the technology will primarily advantage individuals who are already connected, educated, and digitally savvy.

Emma Okonji discusses the challenges faced by Nigerian Small and Medium Enterprises (SMEs) in implementing Artificial Intelligence (AI) tools. The conversation has often centered on high-level innovation, but many SMEs struggle with practical implementation issues.

Tyms AI has launched a human-first AI platform designed to enhance the operations of medium and enterprise businesses. This platform integrates AI software and intelligent agents to manage daily tasks in areas such as finance, sales, marketing, and customer service, allowing teams to concentrate on more strategic, judgment-driven work.