
African mobile money providers are shifting focus from expanding access to encouraging deeper customer engagement with their services, according to TechTrends KE. Executives at the MTN Group Fintech Annual Summit in Johannesburg warned that strong adoption figures conceal limited use of savings and investment products. Speaking on September 2, the second day of the summit, MTN's Shaibu Haruna was among those highlighting the gap between user numbers and meaningful financial product uptake across the continent.
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