Rwanda's digital government platform is transforming how citizens access public services, but its effectiveness depends on enhancing citizens' digital skills and improving bureaucratic processes, according to The Chanzo.

The Kenya Revenue Authority (KRA) has extended the operating hours of its service centres, Huduma centres, and contact centres in anticipation of the rush for tax returns ahead of the 30 June 2026 deadline. Despite the extended hours, KRA emphasizes that filing tax returns online remains the faster option for taxpayers.

The Ministry of Interior in Kenya has announced a Ksh4 billion plan to establish a National Cybersecurity Agency (NCSA) following approval from Parliament. This agency will function as an autonomous body to coordinate national cybersecurity initiatives and protect the country's digital infrastructure, addressing the increasing cyber threats faced by Kenya. The establishment of the NCSA is seen as a significant step in securing Kenya's expanding digital ecosystem.

The Tanzanian government has launched two digital platforms: the Government Service Directory (GSD), which allows citizens to access government services through a single gateway, and the Ngao cyber-security system, designed to enhance the protection of government information systems. This initiative was announced during the Public Service Week celebrations in Dodoma, according to Daily News.

The Kenyan government is emphasizing the role of technology in enhancing productivity, efficiency, and service delivery within the public sector, as stated by John Tanui, Principal Secretary. This initiative aims to reform public services through technological advancements.

Parliament has approved the establishment of a National Cybersecurity Agency in Kenya, aimed at coordinating the country's response to digital threats. This decision comes as Kenya's digital economy grows and raises questions about how to protect infrastructure that increasingly relies on software and networks. Currently, Kenya has several existing cyber institutions addressing these challenges.