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Vanguard (NG)·September 10, 2026 at 2:31 AM

In a Vanguard opinion column, Ruth Oji argues that listening remains the most underrated communication skill despite widespread advice on the topic. She notes that while leadership books and communication workshops consistently recommend techniques such as maintaining eye contact, avoiding interruptions, asking clarifying questions and paraphrasing, such guidance is insufficient because it treats listening as a set of mechanical behaviours rather than a deeper practice.

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listeningcommunicationopinionleadershipRuth Oji

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