Investec, a dual-listed lender, is implementing Microsoft’s AI assistant for all employees in South Africa and the UK. This initiative aims to enhance productivity and streamline operations across the organization.

Tyms AI has launched a human-first AI platform designed to enhance the operations of medium and enterprise businesses. This platform integrates AI software and intelligent agents to manage daily tasks in areas such as finance, sales, marketing, and customer service, allowing teams to concentrate on more strategic, judgment-driven work.

Payments company Visa has outlined its plans for integrating AI agents, enhanced tokens, and blockchain technology into the future of commerce, indicating a significant transformation in the shopping experience.

A report from TechCentral highlights that the gap in access to generative AI in South Africa is increasing, particularly among different age groups and educational backgrounds. It warns that without targeted efforts to address this issue, the technology will primarily advantage individuals who are already connected, educated, and digitally savvy.

According to iqbusiness's Biase De Gregorio and Morgan Goddard, most companies have not yet implemented artificial intelligence (AI) solutions, countering concerns about job losses due to AI replacement. They emphasize that the focus should be on the potential benefits of AI rather than the fear of job displacement.

A Capital FM Business analysis examines whether Kenya can position itself as Africa's digital services hub through a new phase of remote work. The report notes that tools such as ChatGPT and Claude enable workers to draft documents, analyse information, write code, conduct research and handle routine administrative tasks. Combined with cloud computing, digital payments and faster internet, these technologies are changing not only where people work but also how much output one person can deliver.