Woolworths has launched a new fulfilment centre, referred to as a 'dark store', to enhance its Woolies Dash online delivery service. This expansion is part of the company's strategy to grow its fast-developing online delivery network.

Pick n Pay has introduced Penny, an AI shopping assistant powered by Gemini, to its asap! app. Penny interacts with users through conversation to help build their shopping baskets.

Enrico Ferigolli discusses Penny, an AI shopping assistant developed by Pick n Pay, highlighting its capabilities in conversation and replenishment. He also touches on the competition with Sixty60 and mentions Gemini in the context of their strategies.

Rival retailers are leveraging Takealot's technology, which has resulted in significant business growth. According to The Citizen Business, revenue from 'fulfilment services' has nearly doubled within a year, indicating a highly profitable trend in the sector.

South Africa's Yoco is expanding its services beyond payment processing through a new artificial intelligence deal. This development is part of a broader discussion that includes the Central Bank of Nigeria's data localisation rule, which has raised concerns within the fintech sector, and Visa's plans to integrate AI for shopping with cards in South Africa, according to Techpoint Africa.

Woolworths is set to implement changes to its rewards programme, prompting questions about whether customer loyalty is genuinely being rewarded or manipulated. The specifics of the changes have not been detailed, but they aim to enhance the customer experience and engagement with the brand.