Safaricom has provided guidance for M-Pesa users on how to increase their Fuliza limits and avoid reductions. The company shared tips aimed at helping customers enhance their eligibility for the Fuliza service.

Safaricom has addressed concerns raised by a customer on social media regarding the premature depletion of data bundles before midnight, despite their validity. The customer reported that their monthly bundle appeared active and valid until midnight but was exhausted earlier. Safaricom's explanation aims to clarify the situation surrounding data usage and validity.

Tala is set to lay off 10% of its workforce in Kenya as part of a merger with Vodacom, according to Techpoint Africa. This decision comes amid changes to tax filing deadlines in Kenya under the Finance Act 2026, and is part of broader discussions regarding the business landscape in the region.

Treasury Cabinet Secretary John Mbadi has explained the government's decision to reduce its stake in Safaricom from 35 percent to 20 percent, stating that the government was already a minority shareholder prior to this transaction. He addressed the press on July 4, defending the move as part of the government's strategy regarding its investment in the telecommunications company.

Kenya's smartphone financing market is transforming the delivery of insurance products to consumers, particularly benefiting low and middle-income households that have traditionally faced barriers due to high premiums and limited awareness. Digital phone financing providers are now incorporating life and medical insurance into device repayment plans, thereby expanding access to these essential services, according to Sharp Daily.

Safaricom's Pochi La Biashara is a mobile money service designed to support small and medium-sized businesses in Kenya. It offers various features, charges, and benefits tailored to entrepreneurs, including those in sectors like retail and transportation. The service aims to streamline cash flow management for users as their businesses expand, addressing common financial challenges faced by business owners, according to Tech-ish.