Safaricom has clarified that customers using its Fuliza service can request a reduction in their overdraft limit. This announcement follows inquiries from users who were assigned higher limits than anticipated. The clarification aims to address customer concerns regarding the adjustment of their Fuliza limits, ensuring users are informed about their options.

Safaricom's Pochi La Biashara is a mobile money service designed to support small and medium-sized businesses in Kenya. It offers various features, charges, and benefits tailored to entrepreneurs, including those in sectors like retail and transportation. The service aims to streamline cash flow management for users as their businesses expand, addressing common financial challenges faced by business owners, according to Tech-ish.

According to Tech-ish, Safaricom's Ziidi funds have accumulated nearly KES 20 billion within the M-PESA platform. The report discusses the recent shift in savings, the opt-in gap for users, and the low yields associated with these funds.

Safaricom PLC reported a strong financial performance for the fiscal year ending March 2026, highlighting its status as a leading company on the Nairobi Securities Exchange. The Group achieved higher revenue, improved profitability, and stronger returns for shareholders, driven by growth in Kenya's mobile data and M-Pesa services, along with positive developments in other areas.

Kenya's smartphone financing market is transforming the delivery of insurance products to consumers, particularly benefiting low and middle-income households that have traditionally faced barriers due to high premiums and limited awareness. Digital phone financing providers are now incorporating life and medical insurance into device repayment plans, thereby expanding access to these essential services, according to Sharp Daily.

Safaricom has addressed concerns raised by a customer on social media regarding the premature depletion of data bundles before midnight, despite their validity. The customer reported that their monthly bundle appeared active and valid until midnight but was exhausted earlier. Safaricom's explanation aims to clarify the situation surrounding data usage and validity.